KPN is the largest Telco in the Netherlands and provides managed datacenter services to medium and large enterprises. Ronald is Chief Technology Officer within KPN Business Operations. Ronald’s objective is to establish KPN’s technical visions, developing the product roadmap, LCM roadmap and coordinating/leading the KPN Business Operations architecture and technology development. His objective is to transform KPN toward a full software defined ICT services company and Puppet is an important enabler in that journey. Ronald has a background in avionics and moved in 1990 into the IT. During the last years his position within KPN is that of IT Principal Architect. He designed numerous architectures and was from an architectural perspective responsible for KPN Enterprise accounts and for 2000+ server datacenter migration and consolidation projects.